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Betting Rules
These betting rules explain the general principles that apply when placing wagers through BetMGM Casino. They are intended to help Australian players understand how bets are accepted, recorded, settled and, where applicable, cancelled or voided. Product-specific rules, event information and any conditions displayed on the relevant betting market also apply. By placing a bet, you confirm that you have read and accepted the applicable rules and the website’s general terms and conditions.
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1. General betting requirements
You must hold an active account to place a bet. Account registration details must be accurate, complete and kept up to date. BetMGM Casino may require information or documents to verify your identity, age, location, payment method or source of funds before allowing an account to be used or a withdrawal to be processed. You must provide requested information within the required timeframe. If information cannot be verified, account activity may be restricted in accordance with the applicable terms.
Review contents
You must be at least 18 years old and must only use the service where online wagering is lawful for you. You are responsible for checking the laws that apply to your location before opening an account or placing a bet. Access may be unavailable in some locations, and technical access to a website does not by itself mean that betting is permitted in your jurisdiction.
An account is intended for the registered account holder only. You must protect your login information and must not allow another person to access or use your account. Bets placed after successful account access may be treated as having been placed by you, subject to any rights available under the relevant terms and applicable law. You must notify the operator promptly if you believe that your account details have been compromised.
- Do not open or use an account on behalf of another person.
- Do not place bets using funds that you are not authorised to use.
- Do not attempt to bypass account, location, identity or responsible gambling controls.
- Do not use the service for unlawful activity, fraud, money laundering or other prohibited conduct.
- Do not place a bet if you are unsure whether the market or product is available to you.
2. Placing and accepting bets
The available markets, selections, odds, stake options and applicable conditions are displayed on the website before a bet is submitted. You should check all details carefully, including the event, competition, selection, bet type, stake, odds and potential return. A bet is not final merely because a selection has been added to a bet slip.
A bet is generally accepted only when it has been successfully submitted, recorded on your account and an acceptance or bet reference is displayed. A bet slip showing a possible return is not confirmation that the bet has been accepted. If a technical issue, interruption, pricing error, market suspension or other event prevents acceptance, the bet may not be recorded.
You should retain the bet reference and review your account history after placing a bet. Account history is the primary record of accepted bets, subject to correction where an obvious error, technical issue or other valid reason is identified. If a bet does not appear as expected, do not assume that it has been accepted. Check the account information and follow the available support process before placing the same bet again.
The operator may refuse, limit, suspend or cancel a bet or market where permitted by the applicable rules. This can include circumstances involving an obvious error, suspected prohibited activity, a market being offered incorrectly, a system malfunction, duplicate processing or a failure to meet an applicable condition. Where a bet is cancelled or voided, the treatment of the stake and any related bets will follow the relevant product rules.
Odds, stakes and returns
Odds shown on the website are subject to change until a bet is accepted, particularly for live or rapidly changing markets. Unless a market specifically states otherwise, the odds displayed and confirmed at acceptance are used for settlement. The stake and potential return shown on the bet slip should be checked before submission. Available stake amounts, bet types and maximum or minimum limits may vary by market, account, product or applicable restrictions.
Returns are calculated using the accepted stake and the applicable settlement rules for the bet type. Any displayed potential return is an estimate until the outcome has been officially determined and the bet has been settled. Promotional conditions, if offered, may impose separate requirements and will be shown with the relevant promotion. You should read those conditions before participating.
3. Event outcomes and settlement
Bets are settled using the official result or outcome source applicable to the relevant market. The result may be based on the governing body, competition organiser, official timing system or another recognised source identified in the product rules. A result shown on a website, broadcast or third-party service may not be the result used for settlement if it differs from the applicable official source.
Unless specific market rules state otherwise, later changes to an official result, such as a disciplinary decision, appeal, review or retrospective amendment, may not change a bet that has already been settled. The applicable market rules will explain how post-event changes are treated. Where the official result is unclear, delayed or unavailable, settlement may be postponed until sufficient information is available.
Different bet types can have different settlement requirements. These may include the result at the end of regular time, the result after extra time, a particular set or period, a named participant’s involvement, a statistical result or the completion of a specified event. You should read the market description before betting, especially where a market could be affected by extra time, penalties, abandoned play, postponement or a change of venue.
Postponed, abandoned and changed events
If an event is postponed, abandoned, interrupted, relocated or materially changed, bets may be held open, settled, cancelled or voided according to the rules for that sport, competition or market. A market may remain valid if the applicable rules say that the event or relevant part of the event has been completed. Other bets may require the event to take place within a stated period or under substantially the advertised conditions.
Where a participant withdraws, is replaced, does not start or does not take part, the treatment of the bet depends on the market. Some participant-based bets may be void, while other markets may remain active under reduction or non-runner rules. These rules can vary, so the market information should always be reviewed before placing a bet.
Dead heats, ties and equal results
Where two or more selections share the relevant result, dead-heat or tie rules may apply. A dead heat can affect the stake and return because the relevant portion of a bet may be divided between the tied selections. The precise treatment depends on the market and product rules. A tie does not automatically mean that every bet is refunded or settled as a win.
4. Live betting and bet types
Live betting markets are offered while an event is in progress. Information, scores, prices and market status can change quickly. Delays may occur between an event happening, being reported and being shown on the website. A bet submitted during this period may be accepted at a different price, rejected, suspended or not recorded. You should check the final accepted details rather than relying on information shown before submission.
A live market may be suspended during important moments, including a score, dismissal, injury, review, interruption or other material development. If a bet is accepted after an event has already occurred but before that event is reflected in the market, the bet may be reviewed and treated under the applicable obvious-error or in-play rules. This helps ensure that markets are settled consistently where there is a timing or information delay.
Single bets, combination bets and other bet types are subject to their own conditions. A combination bet may depend on every included selection being valid and settled. If one selection is void, the remaining selections may be treated according to the rules for that bet type. Some combinations may not be available where selections are related or where the outcome of one selection could affect another.
The name, description or display of a market is not a substitute for the full market rules. If a selection, statistic or outcome is unclear, you should avoid placing the bet until the relevant information is understood. BetMGM Casino may correct a display, pricing or settlement error where permitted by the applicable terms.
5. Account records, disputes and responsible gambling
Your account balance and bet history should be checked regularly. If you believe that a bet has been incorrectly accepted, rejected, settled or recorded, raise the issue as soon as possible through the available website support channels. Include the bet reference, relevant market, date and a clear explanation of the concern. Reviews may require account verification, transaction records, event information or other material relevant to the issue.
A complaint or query does not automatically suspend settlement, account conditions or any relevant time limit. While an issue is being reviewed, you should keep records of the information available in your account. The review outcome will be based on the applicable product rules, account records, official result information and any other relevant evidence.
Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only wager amounts you can afford to lose. Do not chase losses, borrow money to bet or continue betting when it is causing stress. Taking regular breaks can help you stay in control.
- Set personal deposit, spending or time limits where those tools are available.
- Use a timeout or self-exclusion option if you need a break from betting.
- Keep gambling separate from essential household spending.
- Avoid betting when affected by alcohol, drugs, strong emotions or financial pressure.
- Seek independent help if gambling is becoming difficult to control.
These general betting rules should be read together with the website’s general terms, privacy information, responsible gambling information and any product-specific rules displayed on the website. If there is an inconsistency, the more specific product rule may apply to that market, subject to applicable law. Rules may be updated from time to time, so you should review the current version before placing a bet.
